This 7-page document, developed by the Associated General Contractors of America, with input from NASBP and SFAA, provides owners, contractors, subcontractors, and other construction industry stakeholders with a basic understanding of the contract surety claims process. This document is an updated version of a popular document developed by AGC in 2004. This information guide is in a question-and-answer format and provides information on types of contract surety bonds, what obligees should expect in performance default situation, what a claimant should expect in a payment bond claims situation, and many other topics.